Customer Service

Assurein Insurance > Customer Service

At Assurein we have one focus – to position you to financially survive any insurable event through an outstanding client experience. We strive for a deeper understanding of each client’s industry, business and strategic vision as well as their personal goals and concerns. Our Customer Service Philosophy is guided by our promise to our clients, Assurein Promise™

To conduct our business in a professional and ethical manner
To deliver client specific cost-effective risk and insurance solutions
To deliver effective claims service and advocacy for prompt and fair resolution of claims
To commit our staff to continuing education so they may be more knowledgeable serving you

In order to ensure efficiency and continuity of service your account will be managed by an Account Manager who is in charge of overall management of the relationship with the client assisted by an Account Executive who will provide day to day administrative and technical support.

Insurance Premium Financing

Have you always wished you could pay your annual insurance premiums in convenient monthly instalments rather than one huge sum? If yes, you can explore the insurance premium financing (IPF) option.

It is designed to take the burden of insurance payments of customers by allowing them to enjoy the benefit of insurance cover immediately, while they pay their premiums over a longer period of up to 10 months. The benefits of IPF include;

Available to both account and non-account holders
Easy and Quick application process
Competitive fixed interest rates
No hidden charges or costs
No tangible collateral required
Flexible repayment of up to 10 equal monthly instalments
Eases up the liquidity strain that may be caused by lump sum insurance premium payments

HOW DO I START?

Assurein has worked with many businesses in a variety of industries, crafting customized insurance plans to keep their operations safe and strong. Our surety team can help you find the bonding solution that suits your business and project.

GET INTOUCH

Alternatively, you can fill the form below and our team will get back to you as soon as possible.

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