Who We Are – Assurein Insurance

We Are Assurein!

A full service independent insurance intermediary incorporated in Kenya in 2011 and fully licensed by the Insurance Regulatory Authority (IRA).

Our independence enables us provide a full array of tailor made Risk Consulting, Insurance and Employee Benefits solutions based on extensive risk profiling, market research and consultation with various stakeholders.

Our solid industry experience, expertise and commitment to excellence and customer service through our risk oriented approach to insurance and employee benefits has enabled us serve prestigious corporate organizations across a wide spectrum of industries, ranging from individuals, SMEs to large corporate organizations.

Whether you are seeking coverage for your vehicle, your home or your business we will promptly provide the information you need to make an informed decision.

MISSION

To provide honest, professional and client focused cost effective Risk, Insurance and Employee Benefits solutions to our customers.

To build and maintain long-lasting, consistent, honest and profitable relationships with all stakeholders.

To provide our employees with an opportunity for professional growth, personal satisfaction and financial security.

VISION

To build the most respected insurance intermediary in delivery of Risk, Insurance and Employee Benefits solutions.

OUR VALUES

Our values define who we are as a business. They represent the strongest attributes we strive to embody in all aspects of our business. When you work with us, you should expect each of these values to be present in our relationship.

PASSION

We are excited and enthusiastic about what we do. We care deeply about winning in the market place for our clients and ourselves

SERVICE

Customers are our first priority. We go an extra mile to ensure our customers’ expectations are consistently met and exceeded.

EXCELLENCE

Excellence defines what we do and how we do it. We strive for quality and exceptional service in everything we do to make a difference to the business and our customers

INTEGRITY

We handle all transactions and information at our disposal with the highest level of confidentiality and ethical standards

We believe in forming relationships built on trust.

By getting to know your objectives and aspirations, we’re able to take a holistic, personalized approach to risk management that addresses your immediate needs and are aligned with the goals you have in business and in life.

Frequently asked questions

What is the role of an Insurance Intermediary?

An insurance intermediary is an independent adviser knowledgeable in insurance and risk management.

Why should I use Assurein Insurance?

Assurein Insurance is your insurance adviser, with professional qualifications and experience in insurance matters. We will negotiate on your behalf for the right solutions at very competitive price

How can I know that I am adequately covered?

Assurein Insurance will advise you how to assess the adequacy of your insurance cover by analyzing your business and risk exposures.

Can I settle my premium in installments?

The Insurance Act requires premiums to be paid up front (Cash and Carry). However Assurein Insurance can assist you pay premium in installments by arranging premium financing from financial Institutions.

What happens if I cancel my policy before the expiry time?

The insurer computes and pays refund premium for the unutilized period subject to the policy terms and conditions if there has not been a claim

What do I do in the event of a claim? How fast can I get a claim processed?

Do not admit liability, or make or attempt to make an offer of payment. Notify us immediately and act as if you are uninsured and as far as possible minimize the loss.

Provided you have forwarded all the required documents to us, our highly competent staff will see to it that your claim is processed within a reasonable time.